FAQ

FAQ


Shipping will be done within 5 weeks of your payment being made (unless we have discussed other arrangements prior to purchase).
Sometimes longer if there is holiday etc... all dates are approximate. Shipping will be done via USPS and their regular shipping method, as a result, no tracking number is provided. You can always email me for tracking number.
If multiple items are ordered in one order, one box is provided to prevent waste.
If you need your order quicker, please convo me.
All international shipping (Canada and Mexico included)...please allow up to 30 days for order to be received. You are responsible for any customs fees imposed.
I am not responsible for lost items due to incorrect shipping address. Please make sure your address is correct.

Refunds and Exchanges

All pieces are handmade just for you!
I do not accept refunds or exchanges on personalized/custom items, all sales are final.
I will accept exchanges within 14 days of you receiving the product, as long as item is in original condition. If item is damaged, I will fix it within 30 days of purchase, please send me a message. Shipping charges will apply.
Additional shipping fees may apply on exchanges.